Legal
Last modified: July 14, 2026
By downloading, installing, copying, or otherwise using the Guava Edge software and associated materials (collectively, the “Software”), you (“User” or “you”) agree to be bound by the terms of this End User License Agreement (“Agreement”) with Guava AI Systems, Inc. (“Guava”). If you do not agree, do not download or use the Software.
This Agreement is an extension of the Guava Terms of Service, which you have previously accepted. In the event of any conflict between this Agreement and the Guava Terms of Service with respect to the Software, the terms of this Agreement shall control.
BY USING THE SOFTWARE, YOU REPRESENT AND WARRANT THAT: (A) YOU ARE AT LEAST 18 YEARS OF AGE; AND (B) IF YOU ARE USING THE SOFTWARE ON BEHALF OF A CORPORATION OR OTHER LEGAL ENTITY, YOU HAVE THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF THAT ENTITY AND TO BIND IT TO THESE TERMS. NO LICENSE IS GRANTED UNDER THIS AGREEMENT CONCERNING ANY SOFTWARE THAT YOU DID NOT ACQUIRE LAWFULLY OR THAT IS NOT A LEGITIMATE, AUTHORIZED COPY OF GUAVA’S SOFTWARE.
Subject to the terms of this Agreement, Guava grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software solely for: (a) personal, non-commercial purposes; and (b) Permitted Evaluation Use (as defined in Section 2).
For purposes of this Agreement:
“Commercial Purpose” means any use for commercial advantage or business benefit, whether direct or indirect, including production or operational use; reduction of business costs; use in developing, testing, marketing, supporting, or operating a product or service; use in making business decisions; or use involving customers, prospective customers, contractors, or other end users.
“Permitted Evaluation Use” means temporary, internal, non-production use solely to determine whether to obtain a commercial license from Guava. Permitted Evaluation Use does not include use in a live workflow, use to perform work that would otherwise require paid personnel or services, reliance on outputs of the Software for business decisions, or use in developing or operating a commercial product or service.
Permitted Evaluation Use is limited to a period of ninety (90) days from the date you first install or access the Software (the “Evaluation Period”) and to no more than five (5) named individuals within your organization. You shall not process production data, customer data, or other live business data during Permitted Evaluation Use. Upon expiration of the Evaluation Period, you must either obtain a commercial license from Guava or cease all Permitted Evaluation Use and destroy all copies of the Software used for that purpose.
The Software is provided free of charge for personal, non-commercial use and Permitted Evaluation Use. You may not use the Software, in whole or in part, for any Commercial Purpose, including but not limited to:
If you wish to use the Software for any Commercial Purpose, you must obtain a separate commercial license from Guava by contacting hi@goguava.ai.
You may not:
The license granted herein is personal to you and may not be shared. Each user must obtain their own copy of the Software through Guava’s authorized distribution channels.
You shall not, directly or indirectly:
You are responsible and liable for all uses of the Software through access thereto provided by you, directly or indirectly. Without limiting the generality of the foregoing, you are responsible and liable for all actions and failures to take required actions with respect to the Software by any person to whom you may provide access to or use of the Software, whether such access or use is permitted by or in violation of this Agreement.
You acknowledge and agree that the Software and all associated materials are provided under license, and not sold, to you. You do not acquire any ownership interest in the Software under this Agreement, or any other rights thereto, other than to use the same in accordance with the license granted and subject to all terms, conditions, and restrictions under this Agreement. Guava and its licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Software and all intellectual property rights arising out of or relating to the Software, except as expressly granted to you in this Agreement. You shall safeguard all Software (including all copies thereof) from infringement, misappropriation, theft, misuse, or unauthorized access. You shall promptly notify Guava if you become aware of any infringement of Guava’s intellectual property rights in the Software and fully cooperate with Guava in any legal action taken by Guava to enforce its intellectual property rights.
The Software may include third-party open-source components and machine-learning models, each of which is subject to its own license terms. In particular, the Software incorporates a fine-tuned variant of Google Gemma 4 produced by Unsloth AI, both of which are licensed under the Apache 2.0 License. Your use of Gemma 4 is also subject to the Gemma Prohibited Use Policy. You must comply with all applicable third-party license terms in addition to this Agreement. Any breach by you of any third-party license term is also a breach of this Agreement.
To the extent that any third-party license term applicable to a component of the Software conflicts with the terms of this Agreement, the third-party license term shall prevail with respect to that component.
Guava may, in its sole discretion, develop and provide updates, upgrades, bug fixes, patches, or other modifications to the Software (“Updates”). Updates are optional and are not automatically applied; it is your responsibility to check for and install Updates. Guava has no obligation to develop any Updates or to provide any maintenance, support, or technical assistance for the Software. Any Updates provided shall be deemed part of the Software and subject to all terms and conditions of this Agreement.
The Software operates locally on your device and does not transmit, store, or process any of your content, transcripts, or personal data on Guava’s servers. Notwithstanding the foregoing, you acknowledge that Guava may collect limited information regarding use of the Software, including through:
Guava may use such information for purposes related to improving the Software, developing Updates, and verifying your compliance with this Agreement.
You acknowledge and agree that: (i) you are solely responsible for any storage, processing, or handling of data in connection with your use of the Software; (ii) Guava has no access to, and assumes no responsibility for, any data processed by the Software on your device; and (iii) you are solely responsible for determining whether your use of the Software complies with all applicable laws, rules, and regulations, including any data privacy or security obligations applicable to your industry or jurisdiction.
GUAVA DOES NOT ACCESS, RECEIVE, STORE, MAINTAIN, OR TRANSMIT ANY CONTENT, DATA, OR INFORMATION PROCESSED BY THE SOFTWARE ON YOUR DEVICE. GUAVA IS NOT A “BUSINESS ASSOCIATE” AS DEFINED UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (“HIPAA”) OR ANY ANALOGOUS STATE LAW, AND GUAVA WILL NOT ENTER INTO A BUSINESS ASSOCIATE AGREEMENT OR ANY SIMILAR AGREEMENT IN CONNECTION WITH YOUR USE OF THE SOFTWARE.
EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE SOFTWARE IS PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, GUAVA, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, GUAVA PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW:
IN NO EVENT WILL GUAVA OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY USE, INTERRUPTION, DELAY, OR INABILITY TO USE THE SOFTWARE; LOST REVENUES OR PROFITS; DELAYS, INTERRUPTION, OR LOSS OF SERVICES, BUSINESS, OR GOODWILL; LOSS OR CORRUPTION OF DATA; LOSS RESULTING FROM SYSTEM OR SYSTEM SERVICE FAILURE, MALFUNCTION, OR SHUTDOWN; FAILURE TO ACCURATELY TRANSFER, READ, OR TRANSMIT INFORMATION; FAILURE TO UPDATE OR PROVIDE CORRECT INFORMATION; SYSTEM INCOMPATIBILITY OR PROVISION OF INCORRECT COMPATIBILITY INFORMATION; OR BREACHES IN SYSTEM SECURITY; OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT GUAVA WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL THE COLLECTIVE AGGREGATE LIABILITY OF GUAVA AND ITS AFFILIATES, INCLUDING ANY OF ITS OR THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER, UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, EXCEED FIFTY DOLLARS ($50.00).
THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.
You shall indemnify, defend, and hold harmless Guava and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising out of or relating to: (i) your use or misuse of the Software; (ii) your breach of any representation, warranty, or obligation under this Agreement; (iii) your violation of any applicable law, rule, or regulation in connection with the Software; or (iv) your use of the Software in connection with any data, content, or materials processed locally on your device, including any claims arising from your failure to comply with applicable data privacy or security laws.
This Agreement and the license granted hereunder shall remain in effect until terminated as set forth herein. You may terminate this Agreement by ceasing to use and destroying all copies of the Software. Guava may terminate this Agreement, effective upon written notice to you, if you breach this Agreement and such breach: (i) is incapable of cure; or (ii) being capable of cure, remains uncured fifteen (15) days after Guava provides written notice thereof. Guava may also terminate this Agreement, effective immediately, if you file, or have filed against you, a petition for voluntary or involuntary bankruptcy or pursuant to any other insolvency law, make or seek to make a general assignment for the benefit of creditors, or apply for or consent to the appointment of a trustee, receiver, or custodian for a substantial part of your property. Upon termination of this Agreement, the license granted hereunder shall also terminate, and you shall cease using and destroy all copies of the Software. Sections 6, 9, 10, 11, 12, 14, 15, 17, and 18 shall survive any termination or expiration of this Agreement.
This Agreement shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule. Subject to Section 17, any legal suit, action, or proceeding arising out of or relating to this Agreement shall be instituted in the federal courts of the United States of America or the courts of the State of California, in each case located in the City and County of San Francisco, and each party irrevocably submits to the exclusive jurisdiction of such courts.
The Software may be subject to US export control laws, including the Export Control Reform Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the Software to, or make the Software accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Software available outside the US.
The Software is a “commercial product” as that term is defined at 48 C.F.R. § 2.101, consisting of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. § 12.212. Accordingly, if you are an agency of the US Government or any contractor therefor, you only receive those rights with respect to the Software as are granted to all other end users under this Agreement, in accordance with (a) 48 C.F.R. § 227.7201 through 48 C.F.R. § 227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. § 12.212, with respect to all other US Government licensees and their contractors.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Any dispute, claim, or controversy arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures, or, for claims under $250,000, the JAMS Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted by a single arbitrator in San Francisco, California. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND GUAVA EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights or confidential information.
If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
This Agreement, together with the Guava Terms of Service, constitutes the sole and entire agreement between you and Guava with respect to the Software, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.
You may not assign or otherwise transfer any of your rights, or delegate or otherwise transfer any of your obligations or performance, under this Agreement, whether voluntarily, involuntarily, by operation of law, or otherwise, without Guava’s prior written consent. Any purported assignment, delegation, or transfer in violation of this provision is void. Guava may freely assign or otherwise transfer all or any of its rights or obligations under this Agreement without your consent. This Agreement is binding upon and inures to the benefit of the parties and their respective permitted successors and assigns.
In no event shall Guava be liable to you, or be deemed to have breached this Agreement, for any failure or delay in performing its obligations under this Agreement, if and to the extent such failure or delay is caused by circumstances beyond Guava’s reasonable control, including but not limited to acts of God, flood, fire, earthquake, epidemic, pandemic, war, terrorism, riot, government action, embargoes, strikes, or shortage of adequate power or transportation facilities.
No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns. Nothing herein, express or implied, is intended to or shall confer on any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.
You agree that Guava may send you notices, disclosures, and communications regarding the Software and this Agreement, including notifications of available Updates, changes to this Agreement, and other service-related announcements, via your Guava Account dashboard and the email address associated with your account. You consent to receiving such communications as a condition of your use of the Software.
Guava may update the terms of this Agreement from time to time by posting revised terms to Guava’s website or your Guava Account dashboard and providing notice to you. Your continued use of the Software following such notice constitutes acceptance of the revised terms.
Guava may, from time to time, require you to re-accept the terms of this Agreement (as may be updated pursuant to this Section 18(h)) as a condition of continued use of the Software. Such re-acceptance may be required through a click-through acceptance prompt displayed via your Guava Account dashboard, upon download of an Update, or through such other reasonable mechanism as Guava may designate. Your refusal to accept any updated terms shall constitute a termination of this Agreement by you pursuant to Section 13.
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